As retailers, to include gift retailers, start to get to grips with the government’s increased tax burdens next month, the British Independent Retailers Association (Bira) has expressed deep concern over the recent Office for National Statistics (ONS) data showing that the UK retail sector has lost nearly a quarter of a million jobs over the past five years, highlighting the devastating impact these job losses are having on UK high streets nationwide.
The ONS figures reveal that as of December 2024, there were 2.88 million retail jobs in the UK, with the four-quarter average dropping to 2.84 million jobs. This represents a decline of 70,000 from the previous year and 249,000 fewer jobs than five years ago.
The data further highlights that full-time jobs have fallen by 106,000 and part-time roles by 142,000 compared to five years ago, painting a concerning picture for the sector that has traditionally been a significant employer across the UK.
Andrew Goodacre, ceo of Bira, commented: “These alarming figures confirm what we’ve been hearing from our members across the country. Independent retailers are facing unprecedented challenges, and this record number of job losses reflects the severe pressure on high streets throughout the UK. In the past year alone, we’ve seen over 14,000 independent shops close their doors permanently, with many more struggling to survive.”
He continued: “The impact is felt most acutely in our town centres, where independent retailers have traditionally been the backbone of local economies. With a 14% vacancy rate on high streets across the UK, we are witnessing the hollowing out of once-vibrant communities.”
The Association is particularly concerned about the disproportionate impact on part-time jobs, which have seen the steepest decline. Part-time positions are crucial for many independent retailers who rely on flexible staffing models to manage costs while maintaining customer service levels.
Andrew added: “Independent retailers need meaningful support now more than ever. This isn’t just about preserving jobs – it’s about protecting the character and vitality of our high streets. We are calling on the government to implement an urgent review of business rates, provide targeted relief for small retailers, and develop a comprehensive strategy to revitalise town centres.”
Bira’s conversations with members indicate that retailers across the board are expressing significant concerns about their ability to maintain current staffing levels over the next 12 months, with rising operational costs cited as the primary challenge.
Top: The UK retail sector has lost nearly a quarter of a million jobs over the past five years.
