This ad will be closed automatically in X seconds.

Shipping Crisis: New Surcharges

In the second of a series of articles on the ongoing shipping crisis, Enesco’s customer operations director, Christine McCall, talks to GiftsandHome.net about increased costs, a shortage of available container space, and how the company is facing up to the challenges so that customers can continue to receive their stock with minimal disruption.

“Space on vessels is tight, with the shipping companies adding on a variety of new surcharges to cover Emergency Space Surcharge (ESS), Season Surcharge (PSS) and General Rate Increase (GRI).

“It is reported that the Houthi rebel attacks have increased significantly over the last couple of weeks, and this is, of course, driving the rates up, with an increasing reference to the rates reaching pandemic levels although they are not saying when this could happen. We are not yet seeing any significant delays in arrival times, but we are aware that there are issues with available space on vessels leaving China.

“There is little we can do about the increases other than keep a close eye on the situation and react when and if necessary.

“We will continue to encourage our customers to forward order where possible to secure our available stock, but appreciate that in the current climate, retailers may be cautious about over committing.”

Top: Christine McCall, customer operations director at Enesco.

MORE NEWS
PGHBarometer
 
Now in its 19th year, PG&H’s unique, annual survey delves into the trials, tribulations and triumphs of independent gift retail, with environmental matters high on the agenda for gift retailers...
1
 
The conference will be taking place at London’s Royal Geographical Society on 5 November...
2-The Benevolent Society-15
 
Financial assistance is available for gift industry folk to include retailers, suppliers, reps and agents as well as those starting out or progressing their career journey...
4
 
The company will be unveiling a brand new range of seasonal free-standing display units, (FSDUs), tailored to key seasonal events...
3
 
Boots, Dunelm, Lululemon, Matalan, MINISO and Poundland are among the new retailers participating...
GreatsJeyes
 
“What an honour”, “very thrilled”, “beyond delighted” and “a fantastic achievement” were among the many comments that are still pouring in from Greats finalists...
Get the latest news sent to your inbox
Subscribe to our daily newsletter

The list doesn't exist! Make sure you have imported the list on the 'Manage List Forms' page.